Minibet Privacy Policy — How We Protect Your Information

Minibet collects certain information in order to provide you with our services. This data comes from three main sources: what you provide directly, what is generated automatically as you use the platform, and what we receive from payment providers.

Information you provide directly

• Full name, date of birth, and gender (at registration).
• Mobile number and email address.
• Division or district of residence (optional).
• A copy of your NID or passport for identity verification.
• Information provided when contacting our support team.

Automatically Collected Information

• Device type, operating system, and browser information.
• IP address and general location data (city level).
• Which pages you visited on the platform and how long you spent on them.
• History of betting and gaming activity.
• Login time and session information.

From Payment Providers

• Transaction confirmation and reference numbers.
• Time, amount, and method of payment.
• The last four digits of your card number (the full number is never stored).

Minibet uses your data only for specific and legitimate purposes, each of which is detailed below:

If you no longer wish to receive promotional messages, you can turn them off at any time from your account settings. This will not affect your account or access to our services.

Minibet employs multiple layers of security to keep your data safe.

Technical security measures

• 256-bit TLS/SSL encryption in transit.
• Data stored at rest using AES-256 encryption.
• Firewall and Intrusion Detection System.
• Regular penetration testing and security audits.
• Encrypted copies stored on backup servers.

Administrative Security Measures

• Only authorized staff can access your information.
• Regular staff training on privacy and security.
• Every data access event is logged and monitored.

Data Retention Period

Your data is retained for as long as your account remains active. After account closure, certain information — such as financial transaction records — may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.

Minibet does not sell or rent your data to third parties for commercial purposes. However, limited data sharing may occur in specific circumstances:

When Data Is Shared

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions — this is a direct result of you making a payment.
• Security Services: Third-party security software is used for fraud prevention — it analyzes patterns only and does not receive your personal identity.
• Legal obligation: If we are legally required to disclose information under a court order, investigation, or government directive, we will comply — and notify you where possible.
• Business transfer: If Minibet is ever acquired or merged with another entity, members will be notified in advance and the protection of their data will be ensured.

All service providers that work with Minibet are required to sign a Non-Disclosure Agreement (NDA). They receive only the specific data needed for their designated task — not the entire database.

Minibet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help enhance your experience.

Types of Cookies Minibet Uses

• Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembering your language preference and display settings.
• Analytics Cookies: Used to understand which pages are most visited and where issues occur. Your identity is not associated with this data.
• Marketing Cookies (Optional): To show you relevant promotions based on your preferences — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause issues with login or payments.

As a Minibet member, you have the following rights regarding your personal data:

• Right to Know: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information we hold.
• Right to Erasure: You may request deletion of your data where there is no legal obligation for us to retain it.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Object: You can object to your data being used for marketing purposes.
• Right to Data Portability: You can request your data in a readable format.

To exercise any of these rights, email us at support@minibet.top. We will respond within 30 days of receiving your request. All requests are processed after identity verification — this is essential to protect your security.

Minibet strictly does not collect data from or provide services to anyone under the age of 18. Age verification is required during registration and further confirmed through identity verification.

If a parent or concerned party suspects that a minor is using a Minibet account, please contact support@minibet.top immediately. Such accounts will be suspended without delay and all associated data will be securely deleted.

If your data is put at risk due to a security incident, Minibet will take the following steps:

• Affected members will be notified by SMS and email within a maximum of 72 hours of the incident being detected.
• You will be clearly informed of what data was at risk and what steps are being taken.
• Emergency measures will be taken to secure all affected accounts.
• Once the investigation is complete, a full report will be sent and you will be informed of any future protective measures.

Minibet conducts regular security drills and mock-breach testing to ensure the team can respond quickly and effectively in the event of an incident.

Minibet may update this privacy policy as needed. If changes are made:

• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, members will be notified in advance by SMS or email.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may submit a request to close your account.

We recommend checking this page periodically — especially before making any significant payments or withdrawals from your account.

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

• Email: support@minibet.top (for privacy-related matters, please include "Privacy Request" in the subject line).
• Live Chat: Chat with us directly in Bangla via the platform's live chat.
• Response Time: General enquiries within 24 hours; data access requests within a maximum of 30 days.

When submitting a request, please include your registered mobile number and full name — requests will only be processed after your identity has been verified.