Minibet Terms & Conditions — Everything You Need to Know Before Using the Platform

These Terms and Conditions ("Terms") constitute a legal agreement between the operator of the Minibet platform and you (the member). By accessing the minibet.top website, creating an account, or using any service on the platform, you are deemed to have accepted these Terms.

Key Definitions

• "Platform" refers to both the minibet.top website and the mobile app.
• "Member" refers to the individual who has opened an account on Minibet.
• "Wallet" refers to the member's personal funds account on the platform.
• "Bonus" refers to any additional credit or free bet provided by Minibet.
• "Rollover" refers to the requirement to place a specified number of bets before a bonus can be withdrawn.

To open an account and use services on Minibet, you must meet the following eligibility requirements:

• Must be at least 18 years of age.
• You must be a Bangladeshi citizen or legal resident.
• All information provided during registration must be complete, truthful, and accurate.
• Only one account is allowed per person.
• Your account cannot be transferred or sold to another person.

Identity Verification (KYC)

Minibet may request identity verification at any time. Typically, a copy of your NID card or passport along with a selfie may be required before your first withdrawal. Withdrawals will be on hold until verification is complete — however, deposits and betting will continue as normal.

Once verification is complete, a confirmation is typically sent via email and SMS within 24–48 hours.

Minibet supports all major payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Limit

Withdrawal Policy

• Withdrawals can only be made from a verified account.
• Withdrawal requests will be processed within 72 hours of submission.
• Deposits and withdrawals must use the same payment method — withdrawals via a different channel are generally not permitted.
• If your account does not have sufficient balance at the time of a withdrawal request, the request will be cancelled.
• If money laundering or any illegal activity is suspected, withdrawals will be held and an investigation will be conducted.

Minibet regularly offers bonuses, free bets, and cashback promotions. Each promotion comes with its own specific terms, but the following general rules apply across the board:

• Each promotion may be used only once per member.
• The required rollover conditions must be met before a bonus can be withdrawn.
• Once a bonus expires, any unused bonus amount will be automatically removed.
• Claiming the same promotion more than once using different accounts or identities will be treated as fraud.
• Minibet reserves the right to cancel any promotion or modify its terms at any time.

How Rollover Is Calculated

For example: you deposit ৳1,000 and receive a ৳1,000 bonus. A 3x rollover means you need to place bets totalling ৳3,000 (3 times the bonus amount) before you can withdraw the bonus. The rollover applies only to the bonus amount, not to your original deposit.

Certain bet types do not count toward rollover — for example, bets with odds below 1.5 or opposing bets placed on both sides of the same event. Such bets are excluded from rollover calculations.

The following rules must be observed while betting and gaming on Minibet:

• Once a bet is placed, it generally cannot be cancelled.
• Bets placed as a result of a technical error may be considered void.
• If a bet is accepted at an incorrect odds, Minibet reserves the right to void or correct that bet.
• Participation in match fixing or any form of illegal activity is strictly prohibited — if suspected, both the relevant bet and the account may be suspended.
• If a connection is lost during live betting, the outcome of the bet will be determined based on the server record.

Bet Cancellation Scenarios

A bet may be voided and a full refund issued in the following situations:

• If a match or event is cancelled.
• If incorrect odds are displayed due to a technical error.
• If a match is not completed within the scheduled time (e.g., rain interruptions in cricket; the D/L method may apply where relevant).

Minibet may suspend or permanently close an account for the following reasons:

• Providing false or inaccurate information during registration.
• Operating multiple accounts.
• Bonus abuse or system manipulation.
• Failure to complete identity verification or failure to provide required documents.
• Suspicious or unlawful financial activity.
• Threatening or abusive behaviour toward other members.

If your account is suspended and you have a genuine balance in your wallet, and no violation is found during the investigation, that amount will be refunded. Bonus funds are never refundable.

Minibet places responsible gaming at the top of its priorities. The mental and financial well-being of every member matters to us.

Protection Options Available to Members

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Betting Limits: Set a maximum amount you are willing to stake per bet.
• Self-Exclusion: Temporarily suspend your account for anywhere between 24 hours and 5 years.
• Permanent Closure: You may request a permanent account closure at any time.
• Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 4 weeks.

If you feel your gaming is getting out of control, contact Minibet Support without delay. For more information, please visit our Responsible Gaming View the page.

Minibet takes the protection of your personal information very seriously. We collect the following data:

• Personal information provided at registration (name, date of birth, mobile number).
• Payment transaction records (amount, date, and method — card number or PIN are not stored).
• Betting activity history.
• Device information & IP address (for security purposes).

This information is never sold to third parties. It may only be shared with relevant authorities when required by law or for official investigations. For more details, please see our Privacy Policy Read.

Any objection or dispute will be resolved through the following steps:

• First, report the issue via Minibet Live Chat or email support@minibet.top.
• The support team will provide an initial response within 48 hours.
• For complex matters, a detailed investigation report will be sent within 7 business days.
• If you are not satisfied with the resolution, you may escalate the matter to a higher authority for review.

In any dispute, Minibet's server records are always considered the final and definitive evidence. For this reason, make sure to save your transaction ID and screenshots whenever an issue arises.

Minibet reserves the right to modify these Terms & Conditions at any time. When changes are made:

• For significant changes, an SMS will be sent to your registered number at least 7 days in advance.
• The date of each update will be noted in the "Last Updated" section on this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account and any outstanding balance will be refunded.